Computer Support
 

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Affirmative Learning computer support is available for the purchase, setup and maintenance of your computers, printers and networking equipment.


  • PC PURCHASE RECOMMENDATIONS    $95

    Affirmative Learning will scout out the best deals on a new home or office computer or network equipment. You can purchase the equipment yourself or we can purchase it for you for an additional charge.

  • PC SETUP & CONFIGURATION     $195 - $260 typical installation cost based on number of computers and amount of data to transfer.


    Setting up your new PC includes: 

    • Install the hardware
    • Transfer important files from your old computer (Up to 3 Gig)
    • Connect to your Internet Service Provider 
    • Configure your PC for Local Area Network (if applicable)
    • Configure printer access.
    • Install 2 application programs

  • NEW HARDWARE INSTALLATION AND UPGRADES   $175 + cost of hardware (per upgrade)

     

    Hardware typically installed:                                              

    • Additional memory (RAM)
    • Additional hard drive
    • DVD burner
    • Software driver updates and upgrades

  • System Maintenance    $160 -$240 (per system)

    Services include:

    • Clean all unnecessary files off your computer
    • Remove unwanted startup programs
    • Scan for disk problems/errors
    • Defragment your drives
    • Setup an automatic maintenance schedule
    • Check the operation of your backup system
    • Install Windows updates and security enhancements

       
  • Networking Service$95 per hour

    Setting up the best network in your office can greatly improve your productivity and effectiveness.  We can help by providing the following services:

     

    • Analyze your networking needs
    • Provide a proposed configuration with cost estimates
    • Purchase network equipment
    • Install and configure the network
    • Provide training to users on network access and operation

     

  • On Site Technical Support - $95 per hour

    Once the equipment is installed and working, it must now be maintained. You may be faced with a device that no longer functions properly, a virus, or an unexpected error. Affirmative Learning can help by providing services in the following areas:

     

    • Troubleshoot existing PCs and printers
    • Troubleshoot network components
    • Remove viruses
    • Perform routing system maintenance
    • Set up a backup system

       

  • Telephone Technical Support  - $75 per hour

Using remote access software, many problems can now be resolved over the phone by connecting into the clients computer. This permits many issues to be addressed immediately and not require an on-site visit.  

If an on-site visit is required, we can schedule an appointment at that time.


 

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Last modified: 05/12/20